Coordinated collection activity for past due accounts, denials/appeals, and reconciled EOB's. Initiated HIPPA-related compliance policies and procedures. Hired and managed staff, bridged communication between the medical practice, sleep lab, and corporate offices. Handled all medical billing for services render using ICD-9-CM, HCPCS, and CPT Coding. A great job description starts with a compelling summary of the position and its role within your company. * Took patient medical histories and vital signs. Obtained per certification all procedures and surgeries Coordinated day-to-day front office and clinic operations. To be successful as a Medical Office Manager, you should have excellent organizational and time-management skills. Created back office policy manuals for room set in regards to daily operations and in office procedures. Worked every aspect of the office such as front office, back office, referral and billing. Transfered telephone calls to other staff (e.g. Managed supervised staff members time cards, scheduling, duties, and performance evaluations. Reviewed EHR requirements and worked toward meeting criteria for attestation. Utilized Stedman's Medical Dictionary, PDR, knowledge of HIPAA protocol. Managed the daily operations of a privately owned alternative medical office. Facilitated and managed patient billing and coding by generating patient statements and inputting insurance information. Helped assist with X-rays and physical therapy. Managed the stock of medications and other medical supplies and placed orders. Supervised five office staff to ensure practice productivity. As a medical office manager , you should demonstrate excellent organizational skills and the ability to perform well in stressful situations. Supervised daily operations, including work flow delegation and administrative functions. billing. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. 5 Essential Skills for Medical Office Managers Managers in every industry shoulder a lot of responsibility. Transcribed orthopedic medical reports Performed front office tasks such as answering phones, greeting patients and scheduling appointments. Entered patient demographics and posted payments to patient accounts. Placed 68 medical equipment credit card orders totaling over $308K. Tripled client base for medical practices including OB/GYN, Plastics and dental. Developed and implemented policies/procedures for patient care. Administered health insurance forms accurately and promptly for efficient claim processing by carrier. Developed protocol for scheduling, front office collections, and communication for the Blue Ridge Specialty Clinic. Maintained inventory for medical and office supplies, completed legal paperwork, and scheduled depositions. Supported Medical Staff Executive Committee, Credentials Committee and Physician Assistant Peer Review Committee. Scheduled appointments and maintained medical records; Reconciled account information. Conducted quality assurance check on all medical supplies. Managed scheduling patients in and out of office for 8 physicians and 3 departments. Communication skills. Trained staff with software: MEDISOFT, Exercise Pro, Tools RG, and Microsoft Office Software. Processed and completed all billing and collections for office to include Medicare, Medicaid, and commercial insurance. Implemented front office collection procedures which increased monthly collections from $32,000 to $54,000. Recorded and entered electronic payroll for office staff-weekly. Worked closely with a Medicaid waiver programresearching, pricing, setting up deliveries and billing a variety of products. Submitted insurance, Medicare and Medicaid claims. Assessed, monitored and documented patient progress, symptom and vital signs with each visit. Complied with medical protocol, patient confidentiality by following the HIPPA compliance plan established by the practice. Billed all major insurance carriers Medicare, Medicaid, Blues, UHC, MVP. Supervised administrative and clinical support staff in a medical office. Provided direct and indirect supervision of the internal activities of the medical practice. Scheduled patients for physician visits, therapy treatments and surgical procedures. Billed Medicare, Medicaid, and all other third party insurance providers. Supervised and trained office staff (Front Desk, Referrals, Check-In/Check-out., Billing and Marketing). Medical Office Manager Resume Statements. Modernized office procedures and developed an office team atmosphere. Collected Co-payments and deductibles for services rendered* Completed applications to various insurance companies to become in-network providers. Created and maintained cost savings analysis of medical and office supplies. Skill #4: Microsoft Office Intermediate skills in Word, Excel, PowerPoint, and Access are important. Excellent organizational skills utilized in coordinating activities for a office staff of eight. Managed office operations, including workflow, staff-including recruitment performance, management and training/development of internal medicine practice. Purchased /ordered office supplies and arranged laboratory services based on patient needs. Verified and reviewed transportation rosters for several insurance companies were properly accounted for. Processed An overseas business partner is coming to your office … Created and kept OSHA manuals up to date. Ensured regulatory compliance & HIPAA confidentiality regulations through daily rounding. Established procedures/ policy are for medical practice. Reviewed all billing information/coding entered for accuracy before being sent to insurance companies. Increased revenue through better understanding of proper coding for specialty/procedures. Managed the day to day operations of an outpatient physical therapy office. Reduced Accounts Receivables form over $300k to $45k. Performed EKG testing Involved in nearly all aspects of daily operations of a busy pediatric practice. The following list identifies some of skills that might be further developed: Fluency in medical … Served as a liaison between medical office and insurance representatives. Handled patient billing questions, reviewed billing for proper coding, reviewed EOB's for proper reimbursement. Managed the medical office staff, assist in scheduling and helped with patient flow as well as provider relations. Accomplished this through meticulous management and analysis of inventory and accounts payable. Our busy medical practice is growing each day, and we are seeking an experienced and professional Medical Office Manager to join our team. Established New Office -- Hired new office staff and trained them. Maintained patient files via alphabetical system and maintained patient financial files via numerical system. Placed orders for supplies/equipment needed to operate medical office. Supervised day-to-day staff functions which included receptionist, medical assistants, medical transcriptionist. Performed daily operations for an Orthopedic Trauma Surgeon. Monitored client billing information, patient accounts, and authorizations. Conceptualized office policies that applied to both employees and patients. Managed office operations, work flow, office staff - including recruitment. Implemented new office procedures to optimize efficiency and productivity. Supervised a staff of medical assistants and ancillary staff in a busy medical practice. Generated HIFA 1500 bills for insurance and workers compensation billing using CPT and ICD9 codes. Supervised and evaluated work activities of medical office staff and provider schedules. Handled all stages of accounts receivables to include daily, weekly and monthly aging reports. Helped to install computer billing system. The Practice Manager oversees all aspects of the medical office with the exception of direct patient care, with the majority of the work occurring behind the scenes. Medical Billing and some ICD-9 Code knowledge pertaining to orthopedics. Updated and maintained electronic medical records using and Athena. high Demand. Handled patient accounts, accounts payable and receivable. Hired and trained a staff of front and back office procedures while working closely with physician and registered nurses. Processed and verified medical equipment orders. Supervised front office, medical assistant and other ancillary personnel. Trained and overseen Medical Assistants for patient interaction, blood draws, documentation and implementation of HIPA laws. Managed daily operations of a high volume OB/GYN practice. Over 10 years of experience working in high pressure office environments, supervising over 100 office … Compiled Policy and Procedure manual and trained all employees in HIPPA compliance. Supervised up to 12 employees and provide training in office procedures and medical billing, denials and posting payments, authorizations. Excellent problem-solving skills evident in ability to manage patient complaints and … Insurance verification, authorizations and certifications. Trained staff and ensured that all organizational policies and procedures were distributed, understood and implemented by all clinic staff members. Maintained and distribute master medical staff calendar of activities monthly. Used professional problem solving to handle patient complaints in a timely manner. Maintained confidentiality in accordance with established policies of Medicaid regulations. Monitored staff performance to ensure employee's compliance with established office procedures. Processed medical bills to Medicaid for the individuals we served. Helped patients complete documents, case histories, insurance forms. Managing a medical office requires making good hiring decisions to ensure your practice’s success. Maintained patient files to support providers daily schedule. Managed payroll, ordered supplies, reviewed and updated standard operating procedures and organizational polices. Ensured compliance with current Medicare and Medicaid regulations, medical laws, HIPPA regulations and ethics. Maintained HIPAA, OSHA, Safety Reports, other legal doctrines. Entered all Performed clerical duties and maintained an efficient and highly organized Medical Records department. Utilized QuickBooks for AP/AR as well as made daily bank deposits. Managed daily operations such as scheduling, billing, filing, and prescription requests for a multi-disciplinary general medicine practice. Scheduled, confirmed, and checked-in patients, screened heavy incoming telephone calls, and ensured patients eligibility. Learned the ins and outs of running an Internal Medicine office for a great physician. Interacted directly with patients, doctors and medical office staff to maintain a professional, efficient and caring medical office. Operated software programs for medical office management which included Medical Manager, MD Everywhere, and Microsoft Word. Utilized Medisoft Advanced Software Package. Managed operations within the Medical Staff Office (Medical staff size of about 800+ providers). Assisted in design of billing forms and month end statements using QuickBooks. Supervised billing office staff and clinical staff, increased accountability, improved productivity and negotiated changes in scheduling. Detail oriented 10. Demonstrated Administrative, Billing, Personnel Issues, Human Resource Policies and Procedures, Payroll and Quarterly Tax preparation and submission. Performed EKG's on all pre-operative patients. Prioritization 8. Processed billing, mileage and purchase requisitions for senior level staff members. Supervised the front office, techs, medical assistants and therapist. medical educational luncheons, and entered the billing. Designed and implemented office procedures and policies. Planning 9. Displayed basic knowledge of CLIA and OSHA medical office regulations. Prepared folders and maintained patient records, updated patient accounts and information daily. Space management Developed and implemented office procedures for OSHA, insurance billing, accounts receivable and day to day operations. Processed all insurance claims, followed up on denials, responded to all patient inquiries, and worked physician accounts receivables. Organized departments and coordinated staff and locations, payroll, human resources, quality control and cash management. It's FREE and Easy. Your job description is the first touchpoint between your company and your new hire. Educated office staff in proper medical note documentation and Medicare and insurance compliance. * Managed the daily operations for a medical office with 18 providers and 60 employees. Spearheaded office conversion to electronic medical records and electronic billing systems to increase office efficiency and productivity. Maintained insurance records for doctors and medical equipment providers. Scheduling 6. Hired, trained staff, assessed employee performance, delegated responsibilities, supervised medical staff. Managed daily operations of an Internal Medicine Practice of 7 Physicians and 30 employees. Delegated responsibilities, assess employee performance, and develop and implement office policies and procedures. 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