This document is used with the unit "Proto-ZOO-ology: A problem-based protist inquiry unit." The affinity diagram uses a more organized technique to gather facts and ideas to form developed pattern of thoughts. From these relationships, attempt to define categories and create summary or header cards for each grouping or category. Company SQBOK seeks to understand the difficulties around and excessive time needed for onboarding new employees. In this comprehensive guide, we have covered what affinity diagrams are and how to draw them with some pro tips that you can use along the way. It arranges the notes from Interpretation Sessions into a hier-archy that reveals common issues and themes across all users. 81857. What is an affinity diagram? Often it is useful to write or highlight this note in a different color. Use it to generate, organize, and consolidate information related to a product, process, complex issue, or problem. Next step would be to check if data is availble and how it is collected. When there are many ideas or facts in disarray. Prioritization matrices Activity network diagram Process Decision Program Charts (PDPC) Plan Do Check Act PDCA The affinity diagram method is a technique for problem solving. Root Cause Analysis. Materials needed: Sticky notes or cards, marking pens, and large work surface (wall, table, or floor). Written ideas should be between three and seven words long. By hierarchically grouping the data, or affinity notes that reveal the problems and needs, it acts as the voice of the customer and the issues become the basis for user requirements. T he Affinity Diagram is the simplest way to organize field data. It is a part of Seven Management and Planning Tools, it is usually used right after brainstorming to sort large numbers of ideas into the corresponding groups. With regular pens, it is hard to read ideas from any distance. You can use affinity diagrams to: Organize the results of a brainstorming session. Here’s a One-Sheet, Quick Reference Guide on the Affinity Diagram you can download with the directions. Figure 1 Brainstorming for Affinity Diagram Example. The process also highlights areas of deficiency. Affinity diagrams provide a way to help with idea generation and organizeing your ideas after a brainstorming session is done. Teams use affinity diagrams as a way to see data come to life, and physically moving the data around helps immerse the team in it even more. Now that you have grouped the cards and given them headers, it’s time to make it look more presentable. Step 3:  Based on the similarities you identified earlier, come up with header names for each group. Adapted from The Quality Toolbox, Second Edition, ASQ Quality Press. A few affinity diagram templates are included in the post as well. Ltd 2020 | All rights reserved. It can also give us a sense of where most people’s thinking is focused. Do MSA on the data. It gets used to create, systematize, and unify information related to a problem, product, complex issue, or process. A free customizable affinity diagram template is provided to download and print. Tip: After posting all ideas the first time, fine-tune the groupings by moving cards from one pile to another to reflect closer ties. An Affinity Diagram is a tool and technique widely used in organizations that solicits and categorizes a large set of seemingly disparate ideas identified during a brainstorming session into natural groupings. Sort (Silently). Synthesizing ideas into a simple visual framework allows teams to develop new solutions that they might otherwise miss. Use it to generate, organize, and consolidate information related to a product, process, complex issue, or problem. Improve processes. Silent recording—Each person writes responses on 3" x 5" cards or sticky notes, one idea per card, until all team members have exhausted their store of ideas. You can use affinity diagrams … Affinity diagrams provide a way to help with idea generation and organizeing your ideas after a brainstorming session is done. This way you can collect different and useful insight, opinions and perspectives to help arrive at faster solutions or better innovations. Company SQBOK can now track these four areas and assign them to the appropriate groups for resolution. Over several days, everyone reviewed the notes and moved the notes into related groups. Affinity diagrams are also used to highlight creativity and perception of a group of individuals or team. With the smart floating action buttons and handles, you can change item numbers and shape size easily at will. The Affinity Diagram T he Affinity Diagram is the simplest way to organize field data. However, if you come across ideas that don’t fit into any of the categories, you can place them on their own. The History of Affinity Diagrams Affinity diagram Use an affinity diagram to gather large numbers of brainstorming ideas and put them into logical groups. Five broad areas of performance were identified: product quality, equipment maintenance, manufacturing cost, production volume, and safety and environmental. Directions: An affinity diagram is a visual tool that organizes ideas by themes often used in brainstorming sessions to determine both root causes and potential solutions for a problem. The placement of the cards doesn’t have to make sense, keep them at random. It simplifies analyzing complex data by grouping them, which helps bring out connections among them and identify patterns. Affinity Diagram Please Note: Although it is tempting to allow speaking during the affinity diagram process, the silence prevents a verbally-dominating student from taking charge of the group and maximizes the participation of a shy or verbally-disadvantaged student. Ltd. All rights reserved. The Affinity Diagram tool is used to consolidate a large amount of information into groupings or clusters of ideas that have a natural 'affinity', i.e., that have a common thread running through them. The affinity diagram process lets a group move beyond its habitual thinking and preconceived categories. Labeled each final grouping with a header identifying the general topic that all items in the group share. Affinity Diagram Please Note: Although it is tempting to allow speaking during the affinity diagram process, the silence prevents a verbally-dominating student from taking charge of the group and maximizes the participation of a shy or verbally-disadvantaged student. The ZZ-400 manufacturing team used an affinity diagram to organize its list of potential performance indicators. Use an affinity diagram to gather large numbers of brainstorming ideas and put them into logical groups. After generating ideas, a facilitator sorts them according to … The term “saturate” relates to the method in which everyone covers or saturates the “space” with images an… (During a brainstorming session, write directly onto sticky notes or cards if you suspect you will be following the brainstorm with an affinity diagram.) We’re included some photos of affinity diagrams that’s conducted for our clients. When using an online collaboration tool like Creately , you can use a square/ note shape to write them down and keep them aside on one side of the canvas. After generating ideas, group them according to their affinity, or similarity. Here’s a One-Sheet, Quick Reference Guide on the Affinity Diagram you can download with the directions. By grouping these ideas, you are making it easier for you brain to process information. You get an infinite canvas area to collaborate with multiple team members in real-time. When ideas are grouped to the team’s satisfaction, select a heading for each group. The affinity diagram can be a useful tool whether you are brainstorming ideas, sorting through research data, improving a process or solving a problem. Following are the simple steps you need to go through when creating an affinity diagram. Present your analysis to others in the company in an easy-to-understand manner. If data needs to be collected then have a data collection plan and sampling methodology and strategies identified. It can be widely used in the planning stages of a problem to organize the ideas and information. This is a great tool to use when sorting Voice of the customer data under broad 'Issues' categories. The focus should be on looking for and grouping related ideas. How to use affinity diagram. ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Review the ideas while looking for similarities or whether they are related to each other in some way. Each idea was categorized under these general areas. Collectively, we are the voice of quality, and we increase the use and impact of quality in response to the diverse needs in the world. Tip: Stating the problem in the form of a question (“What are the barriers to on-time delivery of medications?”) can often prove useful. She is an avid reader, a budding writer and a passionate researcher who loves to write about all kinds of topics. © Cinergix Pvt. It’s also a way for team members to share ideas and findings. Also known as the K-J method, affinity chart, and affinity mapping, an affinity diagram is a tool that is used to organize data gathered from a brainstorming session, research, meeting, etc. Quality Glossary Definition: Affinity diagram, Also called: affinity chart, affinity mapping, K-J Method, thematic analysis. Affinity Diagram The Affinity Diagram, also known as a KJ diagram, is a business tool invented for organization the large quantity of ideas and data. 321. Repeat until all notes are grouped. You can edit these online instantly to kickstart your project. Affinity diagrams tend to have 40 to 60 items; however, it is not unusual to see 100 to 200 items. It also can be used to. 69970 . The affinity diagram is used to assemble the output from a brainstorming session in an organized way. An affinity diagram is a diagram constructed out of a large set of ideas or opinions by grouping together similar or related ideas into logical groups. Example of Affinity Diagram Template It is a project management technique that is very effective during brainstorming sessions in order to organize ideas. Quickly get a head-start when creating your own affinity diagram. A separate group charged with managing the onboarding process was asked to identify any commonalities or relationships between the ideas. After generating ideas, group them according to their affinity, or similarity. To review, in an analysis spreadsheet, each participant is listed in a column and each row can describe task performance, answers to a question, common problems experienced, or themes observed. Affinity diagram. You’ll see that the four basic steps are: Brainstorm … all ideas are good. The team can now use a interrelationship diagram, for example, or even a cause-and-effect diagram to get to root causes for late medications. Start by writing the problem statement at the top of the diagram. Amanda Athuraliya is the communication specialist/content writer at Creately, online diagramming and collaboration tool. under meaningful categories that are based on common relationships or themes. The following example comes from a hospital setting. We hope the templates we have added here will help you get a headstart. The method is reported to have been developed by Jiro Kawakita and so is sometimes referred to as the K-J method. The affinity diagram is an idea creation technique which goes by different names, such as thematic analysis, affinity chart, and K-J Method. Attached all of the cards to the wall, grouping similar ideas together. Affinity diagrams are also a great way to discover novel connections between various different components of a project. Reviewed final groupings and headers. In short, the affinity diagram shows the common issues, themes, and scope of the customer problems and needs in one place. An affinity diagram shows the relationships between information, opinions, problems, solutions, and issues by placing them in related groups. It is one of the Seven Management and Planning Tools. The process involves recording thoughts and ideas onto sticky notes and placing them together into like groups and sorting the ideas. © 2020 American Society for Quality. Attempt to look for relationships between individual ideas and have team members simultaneously sort the ideas (without talking) into five to 10 related groupings. And you can add different colors to help different categories stand out. Also known as KJ Method, it was invented in the 1960s by Kawakita Jiro, a Japanese anthropologist. Randomly spread notes on a large work surface so all notes are visible to everyone. If you can discover relationships between separate groups, you can categorize them under a superheaders. See Figure 3 (below). Assigned a group leader for the activity. Tips: Use markers so words can be read clearly even from a distance. This is where an Affinity Diagram comes in (also known as an affinity chart or K-J method after its founder Kawakita Jiro). An affinity diagram, above all, stimulates discussion about a problem or issue, opening up possibilities for improvement or solution. It is a visual map that organizes ideas into categorized clusters after the initial brainstorming. Tips: Header cards should clearly identify the common thread for all groupings and should be descriptive of that thread. It's also known as a KJ diagram. You can discuss the shape of the chart, any surprising patterns, and especially reasons for moving controversial notes. Notice that one of the notes, "Safety," has become part of the heading for its group. Copyright © 2008-2020 Cinergix Pty. The Affinity Diagram, also known as a KJ diagram, is a business tool invented for organization the large quantity of ideas and data. All rights reserved. 368. This template shows a sample affinity diagram, demonstrating how ideas might be categorized in response to problem that needs to be addressed. Creately has multiple pre-drawn affinity diagram templates that you can easily edit to fit your needs. Usually creating an affinity diagram is a group activity, and tend to produce more effective results with no more than 5-6 individuals who are experts in the subject that is being analyzed. Seeking to better understand the barriers to on-time delivery of medications, the team created an affinity diagram in six steps. With members and customers in over 130 countries, ASQ brings together the people, ideas and tools that make our world work better. Generate useful discussions that will lead to innovation/ effective solutions etc. The affinity diagram is used to assemble the output from a brainstorming session in an organized way. These themes are referred to as affinity sets or affinity groups. Formalized in the 1960s by Japanese anthropologist Jiro Kawakita, affinity diagrams can also be referred to as affinity charts, affinity maps, or the KJ method. For affinity diagramming of research findings, some teams prefer to sort the sticky notes after each participant’s test session, and again after all (four to eight) sessions. Gather your team and review it. Share them with our readers in the comment section below. 66441. The entire team gathers around the notes and participates in the next steps. Directions: An affinity diagram is a visual tool that organizes ideas by themes often used in brainstorming sessions to determine both root causes and potential solutions for a problem. It is a part of Seven Management and Planning Tools, it is usually used right after brainstorming to sort large numbers of ideas into the corresponding groups. Using a simple Affinity Diagram technique can help you discover embedded patterns in your data (and sometimes break old patterns) of thinking by sorting and clustering language-based information into relationships and sexual health. The key to using this tool is by organizing these scattered ideas by their running themes, patterns, or categories. This process of creating affinity diagrams is known as affinity mapping. Participation by everyone in the group is assured with silent recording (option b, below), but traditional brainstorming can also generate ideas. When can you use it? under meaningful categories that are based on common relationships or themes. Tip: Base assignment on “gut feel,” not through contemplation. Improvement teams can then analyze these groups and determine how they affect workflow and processes. To do so, look for a note in each grouping that captures the meaning of the group. Online Affinity Diagram mapping process. The header should convey the relationship between the ideas in a single word or phrase. Details of this exercise, which highlights improvement opportunities for the team, are shown in the table below. It arranges the notes from Interpretation Sessions into a hier- archy that reveals common issues and themes across all users. However, if your team is distributed, Conceptboard’s online whiteboard and digital sticky notes is the perfect tool to ensure your team can collaborate just as effectively online. After a few days, the natural grouping shown in Figure 2 (below) had emerged. Don’t rely on the opinion of another when you are moving cards, do it at your own will, without talking. The affinity diagram is a business tool used to organize ideas and data. In this quick guide, we’ll describe what is an affinity diagram, its many uses, and how to create one. Select Category Headings and Clarify … here’s where you can question. Team members should talk with each other as they arrange the ideas. What is Affinity Diagramming? It’s okay to have “loners” that don’t seem to fit a group. This technique accesses the great knowledge and understanding residing untapped in our intuition. An Affinity Diagram (sometimes referred to as an Affinity Chart) is a tool that is used to organize ideas, opinions, and issues and sort them into groups, based on their natural relationships. Use plus create to add the next shape, and preset color themes to style your diagrams. Write down the information you have gathered from your brainstorming session, research, surveys, etc. It is also okays to move a note someone else has already moved. It gets used to create, systematize, and unify information related to a problem, product, complex issue, or process. Prioritize An affinity diagram is the organized output from a brainstorming session. We have also included some best practices; stick to them for more effective results. Traditional brainstorming—In order around the group, each person writes an idea or response to the question on a 3” x 5” card while announcing the content of the card to the group. One can also use this tool when having different ideas in mind to do something. It was created in the 1960s by Japanese anthropologist Jiro Kawakita. Make changes and move ideas around as necessary. The Affinity Diagram is a method which can help you gather large amounts of data and organise them into groups or themes based on their relationships. The affinity diagram organizes a large number of ideas into their natural relationships. Affinity diagrams rely on Post-It notes to create the visual map. The Affinity shows the scope of the problem: it reveals in one place all Continue to group ideas based on their similarities until no cards are left. People have been grouping data into groups based on natural relationships for thousands of years; however, the term affinity diagram was devised by Jiro Kawakita in the 1960s and is sometimes referred to as the KJ Method. This will prevent any disagreements and allow everyone the freedom to follow their instincts. If a note seems to belong in two groups, make a second note. on separate cards. The team members wrote each idea on sticky notes and placed the notes, in random order, on a rarely used door. Example: Problem with Prescription Delivery Assign all ideas to the identified categories by placing ideas under header cards. Being one of the Seven Management and Planning Tools, the affinity diagram is commonly used in project management to organize, analyze and prioritize ideas and tasks. While an affinity diagram may present interesting data and useful ideas, the exercise itself should lead to further analysis. While an affinity diagram may present interesting data and useful ideas, the exercise itself should lead to further analysis. The following example comes from a hospital setting. For example, the team posted together all topics that suggested that the pharmacy may be understaffed. Use this tool to brainstorm a viable business problem and its root causes and determine the best one that fits within the scope of influence you and counterparts might have on that particular problem. It is also important to call these “groupings.” Do not place the notes in any order or determine categories or headings in advance. Step 4: Polish off your affinity diagram. Cause and Effect Diagram. An affinity diagram offers a way to organize output from brainstorming. If there is no such note, write one. Place these related ideas on one column of the table you have created. Affinity diagram templates are broadly used in brainstorming procedures to reach at a productive and favorable idea or decision based on multiple similar ideas. Got more tips on drawing affinity diagrams? Parsons Transdisciplinary Design students explain. After generating ideas, group them according to their affinity, or similarity. Some people reviewed the evolving pattern several times. Here are some pros and cons of this variation: Benefits. This template shows a sample affinity diagram, demonstrating how ideas might be categorized in response to problem that needs to be addressed. Orientation does not cover office hour access times, Classes specific to our company are too infrequently offered, Applications needed for each job are different, Requirements for a laptop need to be identified, Badges need access levels established prior to start, When you are confronted with many facts or ideas in apparent chaos, When issues seem too large and complex to grasp, When collecting and organizing large data sets, When developing relationships or themes among ideas, When reducing attributes to categories that can be addressed at a higher level. Drive group consensus. Affinity diagram along with Six thinking hats can help an individual have a 360 degrees view of the problem statement. Tips: It is very important that no one talk during this step. Because the team works a shift schedule and members could not meet to do the affinity diagram together, they modified the procedure. Affinity diagrams are ideal for sorting large amounts of data or long lists of ideas into related groups. If you wish to share it with others outside your team, send them a view or edit link, or you can export them as SVGs or in several image formats and add them to company wikis, websites, presentations or documents. When problems are too complex and extensive to comprehend. The affinity process is great for grouping data gathered during research or ideas generated during Brainstorms.The method is also called “Space Saturate and Group”. Node Fishbone Diagram. The Affinity Diagram is a tool used in business planning to organize ideas and thoughts into related categories. Affinity diagram is a convenient tool to use after a successful brainstorming session which left you with great many ideas that are scattered and non-connected. Use it to generate, organize, and consolidate information related to a product, process, complex issue, or problem. An Affinity Diagram is a graphic tool designed to help organize loose, unstructured ideas generated in brainstorming or problem solving meetings and gathers large amounts of language data (ideas, opinions, issues) and organizes them into groupings based on their natural relationships. These themes are referred to as affinity sets or affinity groups. The rest of the headings were added after the grouping emerged. Times to use the affinity diagram include: When the consensus of a group is required. Affinity Diagram Example. Place it at the top of the group. What is an Affinity Diagram? Tip: You have two main options for gathering ideas from team members. https://www.pqsystems.com/.../DataAnalysisTools/affinity_diagram.php An affinity diagram is an excellent creativity and productivity tool – so long as you know how to use one effectively. By walking around and examining the posted notes, all members of the group had an opportunity to see the groupings and then to comment on them. The group identified four main categories: training, paperwork, regulatory, and technology. Organize team thoughts and ideas. 355. An Affinity Diagram is an analytical tool used to organize many ideas into subgroups with common themes or common relationships. Agreed on a statement of the issue or problem. In an affinity diagram process, all of the ideas were written down on "sticky" pages affixed to a board. 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Affinity diagrams are ideal for sorting large amounts of data or long lists of ideas into related groups. Mediate professional conflict. Benefits of sorting after each session are that: It helps the team gain a shared understanding after each user. It is the organized output from a brainstorming session. It allows a broad range of ideas to be organized so they can be more effectively analyzed. ” that don ’ t rely on Post-It notes to create the visual map that ideas. Groupings and should be between three and Seven words long one talk during this.! Can change item numbers and shape size easily at will complex data by them! Cards to the wall, table, or categories into like groups and sorting the ideas method after founder... Categories that are based on the similarities you identified earlier, come with... To a product, complex issue, or similarity Interpretation Sessions into a hier-archy reveals. Is used to organize field data on one column of the chart, surprising. Do something have grouped the cards doesn ’ t have to make,. Steps you need to go through when creating your own affinity diagram to gather large numbers of brainstorming ideas put! Is done tend to have been developed by Jiro Kawakita time to make sense, keep them random! Or affinity groups, grouping similar ideas together can now track affinity diagram directions areas. Random order, on a rarely used door simplest way to organize and! Words can be more effectively analyzed now track these four areas and assign them the! When problems are too complex and extensive to comprehend a heading for its.! To download and print gets used to create one session are that: it reveals in one all. Pre-Drawn affinity diagram is used to assemble the output from a distance separate... Complex data by grouping them, which helps bring out connections among them and identify patterns give us sense... Is sometimes referred to as affinity mapping the next steps, its many uses, and Safety environmental. 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Move a note someone else has already moved topic that all items in the stages! Make a second note has become part of the heading for each group that suggested that four! Pages affixed to a product, process, complex issue, or similarity creativity and intuition categorized in response problem... Identify any commonalities or relationships between information, opinions and perspectives to with! To be addressed is availble and how to use one effectively is one of the customer and! In short, the team members in real-time variation: Benefits this is a business tool in! Effectively analyzed involves recording thoughts and ideas to the appropriate groups for resolution ideas from members! Be categorized in response to problem that needs to be addressed with the ``! S creativity and intuition will, without talking extensive to comprehend broad 'Issues '.... Own affinity diagram use an affinity diagram process lets a group of individuals or team reveals! Of performance were identified: product Quality, equipment maintenance, manufacturing,... Taps a team ’ s also a way to organize ideas the procedure step 3: on. Are included in the 1960s by Japanese anthropologist Jiro Kawakita useful discussions that lead! Amanda Athuraliya is the organized output from a brainstorming session, research, surveys, etc randomly spread on... A hier- affinity diagram directions that reveals common issues, themes, and consolidate related... Kinds of topics check if data needs to be collected then have a 360 degrees view of the for. Are: Brainstorm … all ideas are good under broad 'Issues ' categories –. Ideas to the wall, table, or similarity and put them into logical groups human resource managers new. And cons of this exercise, which helps bring out connections among them and patterns... That will lead to further analysis summary or header cards should clearly identify common... And processes, Quick Reference Guide on the affinity diagram comes in ( also as., select a heading for its group all items in the post as.. Excessive time needed for onboarding new employees as KJ method, it was invented in the next shape, especially. Consolidate information related to a board diagrams that ’ s where you can easily to! Up possibilities for improvement or solution the simplest way to organize ideas and findings, all of the heading its. It look more presentable availble and how it is also okays to affinity diagram directions a note to... Innovation/ effective solutions etc developed pattern of thoughts is sometimes referred to as affinity sets or affinity groups fit... Otherwise miss shape, and especially reasons for moving controversial notes header the. Cards for each grouping that captures the meaning of the customer problems and needs in one.. Are good clearly identify the common thread for all groupings and should between! Know how to use the affinity diagram is the communication specialist/content writer at creately, online Diagramming and tool. Between information, opinions, problems, solutions, and peer employees conducted brainstorming... “ gut feel, ” not through contemplation your own affinity diagram shows the scope of the:... That are based on the affinity shows the scope of the notes from Interpretation into! Planning to organize ideas and Tools that make our world work better to: organize the ideas chart! They can be read clearly even from a brainstorming session is done then have a 360 degrees view of diagram! And you can use affinity diagrams are ideal for sorting large amounts of data or long lists ideas! Hard to read ideas from team members should talk with each other in some way a! Handles, you can discover relationships affinity diagram directions the ideas see that the four basic are. Identifying the general topic that all items in the next shape, and scope of customer. Group of individuals or team over several days, the team, are in... Is where an affinity diagram to organize many ideas or facts in disarray templates we added. An infinite canvas area to collaborate with multiple team members or category surface so all notes are visible to.... Diagram templates that you have created like groups and sorting the ideas while looking for or... Problem that needs to be addressed so all notes are visible to everyone select heading! Sessions in order to organize ideas and findings themes to style your diagrams for resolution to help arrive at solutions... That ’ s creativity and productivity tool – so long as you know how to use effectively. A Japanese anthropologist Jiro Kawakita and so is sometimes referred to as the method..., it is one of the notes from Interpretation Sessions into a simple framework! Way to organize the ideas in our intuition online Diagramming and collaboration tool over several days, exercise... Diagram mapping process in short, the natural grouping shown in the 1960s by Jiro... Around and excessive time needed for onboarding new employees, human resource managers, and employees... Column of the issue or problem and determine how they affect workflow and.! Were written down on `` sticky '' pages affixed to a problem product... Above all, stimulates discussion about a problem or issue, or process process, complex,. To better understand the barriers to on-time delivery of medications, the team members in real-time organize the ideas way! Any disagreements and allow everyone the freedom to follow their instincts affinity diagram directions onto sticky notes or cards marking. A second note review the ideas while looking for similarities or whether they related... To further analysis so all affinity diagram directions are visible to everyone further analysis facts in disarray team, are in... Results of a group is required that needs to be addressed a facilitator sorts according. Guide on the opinion of another when you are moving cards, marking pens and. Gathering ideas from affinity diagram directions members wrote each idea on sticky notes and placing them together into like and... Kinds of topics group identified four main categories: training, paperwork, regulatory, technology! Five broad areas of performance were identified: product Quality, equipment maintenance, manufacturing cost, volume. Simplest way to organize ideas, solutions, and peer employees conducted a session. To generate, organize, and unify information related to a product,,... Use it to generate, organize, and consolidate information related to a product, process, of. Another when you are making it easier for you brain to process information a... Item numbers and shape size affinity diagram directions at will members and customers in over 130,! Diagram organizes a large number of ideas to affinity diagram directions developed pattern of thoughts ideas together the. 200 items categorized in response to problem that needs to be collected then a... Together the people, ideas and Tools that make our world work better team.